Terms And Conditions
Welcome to Vannzo (“Company”, “we”, “our”, or “us”). By accessing or using our website vannzo.com and our services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our platform.
1. Acceptance of Terms
By using our website and services, you confirm that you are at least 18 years old and agree to these Terms & Conditions. If you do not agree, please do not use our website.
2. Services Offered
We provide access to a variety of home and office services, including but not limited to:
- AC servicing
- Plumbing & Electrical work
- Painting & Carpentry
- Cleaning & Pest control
- WiFi installation
- Catering, Gardening, Laundry, and other civil works
The list of services may be updated or modified at our discretion.
3. Booking & Payments
- All service bookings must be made through our website or official communication channels.
- Payments can be made online or offline as specified during booking.
- Prices displayed are subject to change without prior notice.
- The Company is not responsible for delays or cancellations caused by third-party vendors.
4. Cancellations & Refunds
- Cancellations must be requested within [X hours/days] before the scheduled service.
- Refunds, if applicable, will be processed as per our Refund Policy.
- No refunds will be provided for last-minute cancellations or no-shows.
5. User Responsibilities
By using our services, you agree to:
- Provide accurate and complete information when booking a service.
- Ensure safe and accessible premises for our service staff/vendors.
- Not misuse or damage the equipment, materials, or property of the service providers.
6. Vendor Responsibilities
- Vendors/service partners are independent contractors and are solely responsible for the quality and execution of their services.
- We strive to work with verified and professional vendors, but the Company is not liable for any direct or indirect loss caused by third-party vendors.
7. Limitation of Liability
- The Company shall not be liable for any damages, losses, or claims arising from the use of services, except where required by law.
- Our liability, in any case, will be limited to the service fee paid by you.
8. Intellectual Property
All content, logos, designs, and trademarks displayed on the website belong to Vannzo and may not be copied or reproduced without prior consent.
9. Governing Law
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the jurisdiction of the courts in Mumbai, Maharashtra.
10. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Please check this page regularly for updates.